Official Document

Terms and Conditions m99my — The Complete Guide for Players

Before you start playing, take a moment to read and understand the m99my Terms and Conditions. This document outlines your rights and responsibilities as a member of our platform, including rules on account use, deposits, withdrawals, and bonuses.

Updated: 1 January 2026 Malay
Age Restriction
18 years and above
1 Account Only
One player, one account
Fast Withdrawals
Within 60 Seconds
24/7 Support
Live chat available
1. General Terms

Welcome to m99my. By accessing or using our platform at m99my.onl, you agree to be bound by the Terms and Conditions set out in this document. Please read this document carefully in full before creating an account or using any of our services.

These Terms and Conditions constitute a legally binding agreement between you ("Member") and m99my ("Company", "we"). If you do not agree with any part of these terms, you are not permitted to use our platform.

M99my reserves the right to change, add to, or amend these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to ensure you remain compliant with the latest version of the terms in effect.

Continued use of our platform following any amendments constitutes acceptance of the updated terms.

2. Eligibility & Registration

To register and use the m99my platform, you must meet the following eligibility requirements:

  • You must be 18 years of age or older. m99my does not permit anyone below the minimum age required by local law to use this platform.
  • You are registering in your own name and not on behalf of any third party.
  • You are not located in any territory or country where online betting activities are prohibited by local law.
  • All information you provide during registration is true, accurate, current, and complete.
  • You have not previously been suspended or banned from using the m99my platform.

M99my reserves the right to request identity verification documents (KYC) at any time to verify your account information. Failure to provide the requested documents within the specified timeframe may result in temporary account suspension.

3. Member Account

Each individual is only permitted to hold one account only at m99my. Holding multiple accounts is a serious violation of these terms and may result in the closure of all related accounts and forfeiture of any balances held in those accounts.

You are solely responsible for keeping your account username and password confidential. m99my will not be liable for any loss or damage arising from your failure to secure your login credentials.

  • Do not share your login credentials with anyone, including family members.
  • Use a strong, unique password that is not used on any other platform.
  • Enable two-factor authentication (2FA) for added security.
  • Notify our support team immediately if you suspect your account has been compromised.

M99my uses 256-bit SSL encryption to protect all transmitted data. However, the security of your account also depends on your own personal security practices.

4. Deposits & Withdrawals

M99my supports a variety of payment methods including DuitNow, local bank transfers, Touch 'n Go eWallet, GrabPay, and cryptocurrency. All transactions are conducted in Malaysian Ringgit (RM) unless otherwise stated.

Deposit: Deposits are credited to your account in under one minute after payment confirmation is received. m99my does not charge any deposit fees; however, bank or e-wallet fees may apply depending on your service provider.

Withdrawal: Valid withdrawal requests are processed within 60 seconds. All withdrawals are credited to the same payment method used for the deposit for security purposes. The minimum withdrawal amount is RM30 per transaction.

  • Withdrawals may only be made to an account that you personally own.
  • Any attempt to withdraw funds to a third-party account will be rejected.
  • M99my reserves the right to place withdrawals on hold while KYC verification is in progress.
  • Bonus withdrawals require the specified wagering requirements (rollover) to be met first.

All financial transactions on m99my are recorded and monitored for security and legal compliance purposes. Any suspicious activity will be reported to the relevant authorities.

5. Bonuses & Promotions

M99my offers members a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, and special festive rewards. Each bonus is subject to specific terms and conditions stated on the relevant promotions page.

The wagering requirement (rollover) is an obligation that must be fulfilled before any bonus winnings can be withdrawn. The applicable rollover ratio will be clearly stated in each promotional offer.

  • Bonuses may only be claimed once per promotion unless stated otherwise.
  • Players are not permitted to abuse promotions by opening multiple accounts.
  • M99my reserves the right to void bonuses and associated winnings if bonus terms are found to have been abused.
  • Bonuses cannot be transferred between accounts or converted directly to cash.
  • In the event of a discrepancy between language versions of the bonus terms, the English version shall apply.

M99my reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any changes will not affect bonuses already claimed and currently in the process of fulfilling rollover requirements.

6. Betting Rules

All bets placed on m99my are subject to the specific game rules that apply. You are responsible for understanding the rules of each game or betting market before participating.

Confirmed bets cannot be cancelled or modified except under specific circumstances permitted by the system. Once a match or game has started, the system's decision is final.

  • Minimum and maximum bets vary by game type and market.
  • M99my reserves the right to void bets placed at clearly erroneous odds (obvious error).
  • In the event a sports match is cancelled, bets will be returned to your account balance.
  • The use of automation software, bots, or any unauthorized methods to manipulate games is strictly prohibited.
  • Any attempt to exploit technical vulnerabilities in the system will result in immediate account closure.

M99my uses an independently tested and certified Random Number Generator (RNG) for all casino games to ensure fairness and randomness of outcomes. All live games feature real human dealers operating in real time.

7. Privacy & Data Security

M99my takes the privacy and security of your personal data seriously. All information you provide to us is protected using industry-standard encryption and will not be shared with third parties without your consent, except as required by law.

By registering at m99my, you agree that we may process your personal data for the purposes of account management, identity verification, transaction processing, fraud prevention, and service improvement.

  • Your data is stored on secure servers that comply with international security standards.
  • You may request a copy of your personal data or request its deletion at any time.
  • Cookies are used to enhance the user experience and do not store any sensitive information.

For more information on how we handle your data, please refer to Privacy Policy our complete.

8. Account Termination & Suspension

You may close your m99my account at any time by contacting our customer support team. Before closing, ensure all valid balances have been withdrawn, as any remaining balance may not be recoverable once the account is closed.

M99my reserves the right to suspend or terminate your account without prior notice if you are found to be:

  • Violating any provision of these Terms and Conditions.
  • Providing false or misleading information during registration or the KYC process.
  • Engaging in fraud, money laundering, or other illegal activities.
  • Using multiple accounts or another person's account.
  • Abusing the bonus or promotions system.
  • Using unauthorised third-party software to gain an unfair advantage.

In the event of account termination due to a violation, m99my reserves the right to withhold balances associated with the violating activity while an internal investigation is conducted. Our decision in such matters is final.

9. Liability Limits

M99my is not liable for any indirect, consequential, or punitive losses or damages arising from the use of our platform, including loss of winnings, service disruptions, or technical failures beyond our control.

Our platform is provided on an "as-is" basis. While we strive to maintain 99.9% uptime, we cannot guarantee that the service will always be free from technical disruptions or errors.

  • M99my is not responsible for any losses arising from internet connection failures on your end.
  • In the event of a technical disruption during gameplay, m99my will endeavour to restore the state to the point before the disruption occurred.
  • Any dispute regarding game results must be reported within 72 hours of the incident.

Betting is a risky activity. You are solely responsible for the betting decisions you make. m99my encourages all players to play responsibly and within their financial means. For more information, visit the Responsible Gaming ours.

10. Amendments & Applicable Law

M99my reserves the right to amend, update, or replace these Terms and Conditions at any time. Amendments take effect immediately upon publication on this website. Members will be notified of significant changes via email or in-platform notification.

Continued use of the m99my platform after any amendments constitutes your agreement to the revised terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.

These Terms and Conditions are governed by the applicable laws of the jurisdiction in which m99my operates. Any disputes arising from or relating to these terms will be resolved through a mutually agreed arbitration process, or through a court of competent jurisdiction.

If you have any questions regarding these Terms and Conditions, please contact our customer support team, available to assist you 24 hours a day, 7 days a week.

Our Commitment m99my to Each Member

Behind every term we set, there is a real commitment we stand by

Clear & Transparent Terms

We do not hide important conditions in fine print. Every rule is stated clearly and in plain language so you know exactly what you are agreeing to.

Full Data Protection

Your personal information is protected with 256-bit SSL encryption. We never sell or share your data with third-party advertisers without your consent.

Guaranteed Winnings Payout

Every legitimate win is paid out in full, no questions asked. Our withdrawal process completes within 60 seconds to your preferred bank account or e-wallet.

Verified Fair Play

All games use an RNG independently audited by third-party auditors. Every game result is fully random and cannot be manipulated.

24/7 Customer Support

Our team is available at all times via live chat to assist you. Every enquiry and complaint is handled promptly and professionally.

Responsible Gaming

M99my provides deposit limit tools, self-exclusion options, and session time limits. We are committed to ensuring that gaming remains a healthy and controlled form of entertainment.

Understood Our Terms? Join m99my Now

With a clear understanding of our Terms and Conditions, you are ready to enjoy a safe, fair, and rewarding online betting experience alongside over 500,000 Malaysian players at m99my.

Bahasa Melayu